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Water Heater Repair in Douglasville, GA

Tell us what your water heater is doing, and a licensed contractor who covers Douglas County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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What Douglas County winters do to a water heater

Your water heater works harder from November through April, when incoming water runs cold and the tank has to make up more ground to hit temperature. On nights that average 34°F, that is six months of longer burner cycles or longer element run time, and that wear adds up on the thermostat and the heating element or burner assembly.

Douglas County has seen 122 damaging wind events and 3 winter storms over the past ten years, and across Georgia almost a third of households lost power for a full day or more in 2024. A gas water heater with a standing pilot stays lit through an outage, but one with electronic ignition will not restart on its own, and an electric water heater simply stops heating until power is back. If your water heater has been quiet since the last outage, that is usually why.

34°F
the average winter night, and colder incoming water means longer heating
6 months
November through April, the months homes here need heat
31%
of Georgia households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
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Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $100 a year off hot water for a typical Georgia home.

  • A heat pump water heater$120 a year
  • A new high-efficiency gas water heater$210 a year
  • An older gas water heater$310 a year

Estimates for a typical Georgia home, compared with an older unit built to the federal minimum, from EIA household energy data and Georgia fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
The tank itself has likely rusted through and started to fail. Water heater tanks are lined, but once that lining breaks down, the steel underneath corrodes and eventually leaks. It can also be a loose drain valve or a fitting at the bottom, which a contractor can check before assuming the tank is done. If the leak is coming from the tank itself, the unit needs to be replaced, not repaired.
Why won't the pilot light on my water heater stay lit?
The most common cause is a worn thermocouple, the small sensor that tells the gas valve the pilot is burning. When it wears out, it shuts the gas off even though the flame is lit. A dirty pilot orifice or a draft blowing out the flame can cause the same problem. A contractor can test the thermocouple and clean or replace what's needed.
Can a tankless water heater be repaired?
Yes, most tankless water heater problems can be repaired without replacing the whole unit. Common issues are a clogged inlet filter, mineral buildup on the heat exchanger, or a failed ignition part, all of which a contractor can service directly. Hard water buildup is one of the more frequent reasons these units need attention over time. A contractor can look at the error code or symptom and tell you what part is at fault.