Heat Pump Repair in Macon-Bibb County, GA
Homes here need heat from November through March and cooling from May through September. If your system quits, tell us what it's doing and a licensed contractor who covers Bibb County will get in touch.
Tell us about the job
It takes about a minute.
Ten months of work a year, on a grid that doesn't always hold
Your heat pump runs almost year round here, heat from November through March, cooling from May through September. That only leaves a couple months where it gets to rest. Winter nights averaging 36°F mean the system runs in defrost cycles more often, and summer afternoons near 91°F push the compressor hard on the other end. Two-thirds of homes in the area heat with electricity, so when the heat pump falters, there's no backup furnace quietly taking over.
Macon-Bibb has seen 55 damaging wind events over the past ten years, and across Georgia, close to a third of households lost power for at least 24 hours in 2024. A heat pump that shuts off hard in a storm and comes back on to a surge doesn't always start up clean. If yours is stuck blowing cold air, cycling on and off, or not responding when you bump the thermostat, that pattern of hard use and hard stops is often behind it.
- 5 months
- November through March, your system heats
- 5 months
- May through September, it cools
- 36°F
- the average winter night it heats against
- 91°F
- the average summer afternoon it cools against
NOAA nClimDiv, 1991–2020 normals
Georgia requires HVAC contractors to hold a state license.
The State Construction Industry Licensing Board tests contractors before issuing this license, and the license belongs to the contractor, not to any single job. That means the same license that lets them take on any HVAC work in Georgia is what covers your repair.
A heat pump repair means opening the refrigerant side of the system, and federal law requires anyone who does that to hold EPA Section 608 certification, no matter what state they work in. That certification is separate from the state license and covers a different part of the job, the handling of refrigerant itself.
Source: Georgia Secretary of State
- Why is my heat pump blowing cold air?
- In heating mode, a heat pump puts out air that feels warm, not hot, so it can seem cool against your skin even when it's working fine. If the air feels truly cold, check that the thermostat is set to heat and not to fan only, since the fan setting just moves room air around without heating it. A stuck reversing valve can also leave the system running in cooling mode during winter, and that takes a contractor to diagnose. Ice covering the outdoor unit will stop it from producing heat too.
- Why is there ice on my heat pump?
- A heat pump normally builds a thin layer of frost in cold weather and clears it on its own through a defrost cycle, so some ice on winter mornings is expected. Thick ice that doesn't melt off, or ice that builds up fast, usually means the defrost cycle isn't kicking in or a sensor that controls it has failed. A dirty outdoor coil or a fan that isn't turning can cause the same buildup. Winter nights here average 36°F, so the outdoor unit goes through a lot of freeze and thaw cycles each season, and a defrost problem tends to show up quickly.
- Why is my heat pump running but not cooling?
- If the outdoor unit is running but the air from your vents isn't cold, the most common cause is refrigerant leaking out, and only a technician with EPA Section 608 certification can legally check and fix that. A dirty air filter or a blocked return can also cut off airflow enough that the system can't pull heat out of the air properly. Ice on the outdoor coil will do the same thing in summer if the system has a stuck valve or a fan problem. Summer afternoons here average 91°F, and a heat pump that's already struggling will fall further behind once the heat gets that high.